Samsung Household Appliance Error Codes

Complete diagnostic guide for Samsung household appliances in Australia including washing machines, dryers, dishwashers, refrigerators, and ovens.

Washing Machine Error Codes

Error codes for Samsung washing machines including water supply, drainage, motor, sensor, and door lock issues.

Error CodeMeaningPossible CausesSolutions
1C / 1EWater level sensor error
  • Faulty pressure sensor
  • Sensor wiring problem
  • Control board malfunction
  • Water level detection issue
  • Turn off the machine and wait approximately 1 minute
  • Turn the machine back on and start a new program
  • Check the pressure sensor connections
  • Test the sensor with a multimeter
  • Contact Samsung customer service if the problem persists
3C / 3EMotor or electronics error
  • Faulty motor
  • Motor control board error
  • Electrical connection problem
  • Motor overload
  • Turn off the machine and wait approximately 1 minute
  • Turn the machine back on and start a new program
  • Check electrical connections to the motor
  • Inspect the motor for visible damage
  • Contact Samsung customer service if the problem persists
4C / 4E / nFWater inlet problem
  • Water tap closed or not fully open
  • Inlet hose kinked or blocked
  • Faulty inlet valve
  • Low water pressure
  • Inlet filter blocked
  • Frozen inlet hose
  • Check that the water tap is fully open
  • Inspect the inlet hose for kinks or blockages
  • Check for frozen water in the inlet hose during cold weather
  • Test the inlet valve and replace if faulty
  • Check water pressure in your home
  • Clean the inlet filter if accessible
  • Ensure the inlet hose is properly connected
5C / 5E / ndWater drainage problem
  • Drain filter blocked
  • Drain hose kinked or blocked
  • Faulty drain pump
  • Drain hose positioned incorrectly
  • Blockage in drain system
  • Clean the drain filter located at the front bottom of the machine
  • Check the drain hose for kinks or blockages
  • Ensure the drain hose is positioned correctly
  • Test the drain pump and replace if faulty
  • Remove any blockages from the drain system
  • Check that the drain hose is properly connected
LC / LEWater leak detected
  • Drain hose not properly installed
  • Inlet hose connection leak
  • Door seal damaged
  • Internal leak in machine
  • Check the drain hose for correct installation
  • Inspect the inlet hose connections
  • Check the door seal for damage
  • Turn off the machine and close the water taps
  • Contact Samsung customer service if a leak is detected
Ub / UEUnbalanced load error
  • Laundry unevenly distributed in drum
  • Too much laundry in one area
  • Heavy items mixed with light items
  • Drum imbalance during spin cycle
  • Machine not level
  • Redistribute the laundry evenly in the drum
  • Remove some items if the load is too large
  • Mix heavy and light items more evenly
  • Restart the wash cycle
  • Check that the machine is level and adjust the feet if necessary
  • Calibrate the machine if the error persists
dEDoor lock problem
  • Door not properly closed
  • Faulty door lock mechanism
  • Door lock sensor malfunction
  • Electrical connection issue
  • Ensure the door is fully closed and latched
  • Check the door lock mechanism for damage
  • Test the door lock sensor
  • Inspect electrical connections to the door lock
  • Replace the door lock assembly if faulty

Dishwasher Error Codes

Error codes for Samsung dishwashers including water supply, drainage, heating, pump, and leak detection issues.

Error CodeMeaningPossible CausesSolutions
LC / LEWater leak detected
  • Internal leak in dishwasher
  • Hose connection leak
  • Door seal damaged
  • Water overflow
  • Turn off the dishwasher and close the water tap
  • Check for visible water leaks
  • Inspect hose connections
  • Check the door seal for damage
  • Contact Samsung customer service if a leak is detected
4C / 4EWater supply problem
  • Water tap closed or not fully open
  • Inlet hose kinked or blocked
  • Faulty inlet valve
  • Low water pressure
  • Frozen inlet hose
  • Check that the water tap is fully open
  • Inspect the inlet hose for kinks or blockages
  • Check for frozen water in the inlet hose during cold weather
  • Test the inlet valve and replace if faulty
  • Check water pressure in your home
  • Ensure the inlet hose is properly connected
5C / 5EWater drainage problem
  • Drain hose kinked or blocked
  • Filter blocked or dirty
  • Drain pump faulty
  • Drain hose positioned incorrectly
  • Blockage in drain system
  • Check the drain hose for kinks or blockages
  • Clean the filter in the bottom of the dishwasher
  • Ensure the drain hose is positioned correctly
  • Test the drain pump and replace if faulty
  • Remove any food particles or debris from the drain system
  • Check the drain pump opening for blockages
HC / HEHigh temperature heating error
  • Faulty heating element
  • Temperature sensor malfunction
  • Control board error
  • Electrical connection problem
  • Run the dishwasher empty with appropriate dishwasher detergent
  • If the error persists, turn off the machine
  • Check the heating element for continuity
  • Test the temperature sensor
  • Contact Samsung customer service if the problem persists
3C / 3EPump operation error
  • Faulty circulation pump
  • Pump motor problem
  • Electrical connection issue
  • Control board malfunction
  • Turn off the dishwasher and restart it
  • Check the circulation pump for proper operation
  • Inspect electrical connections
  • Test the pump motor
  • Contact Samsung customer service if the problem persists

Refrigerator Error Codes

Error codes for Samsung refrigerators including temperature control, compressor, defrost system, and sensor issues.

Error CodeMeaningPossible CausesSolutions
5ETemperature sensor error
  • Faulty temperature sensor
  • Sensor wiring problem
  • Control board malfunction
  • Turn off the refrigerator and turn it back on
  • Check the temperature sensor connections
  • Test the sensor with a multimeter
  • Replace the temperature sensor if faulty
  • Check the control board for error codes
  • Contact Samsung customer service if the problem persists
OFDemo mode activated
  • Refrigerator in demonstration mode
  • Display mode setting
  • Press and hold the "Power Freeze" and "Freezer" buttons simultaneously for 3 seconds
  • This will deactivate the demo mode
  • The refrigerator should return to normal operation
E1Temperature sensor error
  • Faulty temperature sensor
  • Sensor wiring problem
  • Control board malfunction
  • Check the temperature sensor connections
  • Test the sensor with a multimeter
  • Replace the temperature sensor if faulty
  • Check the control board for error codes
E2Compressor start error
  • Compressor overload
  • Electrical connection problem
  • Faulty compressor relay
  • Low refrigerant
  • Allow the refrigerator to rest for 30 minutes
  • Check electrical connections to the compressor
  • Test the compressor relay
  • Contact a qualified technician for refrigerant check
E3Defrost system error
  • Faulty defrost heater
  • Defrost sensor malfunction
  • Control board error
  • Check the defrost heater for continuity
  • Test the defrost sensor
  • Check the control board for error codes
  • Replace faulty components as needed

Dryer Error Codes

Error codes for Samsung dryers including heating, motor, temperature sensor, and door switch issues.

Error CodeMeaningPossible CausesSolutions
HC / HEOverheating error
  • Blocked ventilation
  • Faulty heating element
  • Temperature sensor malfunction
  • Thermal fuse blown
  • Check that ventilation openings are clear
  • Clean the heat exchanger
  • Check the heating element for continuity
  • Test the temperature sensor
  • Check the thermal fuse and replace if blown
  • Contact Samsung customer service if the problem persists
3C / 3EMotor error
  • Faulty motor
  • Motor capacitor problem
  • Belt issue
  • Motor wiring fault
  • Turn off the dryer and turn it back on
  • Check the motor for proper operation
  • Test the motor capacitor
  • Inspect the drive belt for damage
  • Check motor wiring connections
  • Contact Samsung customer service if the problem persists
E1Temperature sensor error
  • Faulty temperature sensor
  • Sensor wiring problem
  • Control board malfunction
  • Test the temperature sensor
  • Check sensor wiring connections
  • Replace the sensor if faulty
  • Check the control board for error codes
E2Door switch error
  • Door not properly closed
  • Faulty door switch
  • Door switch wiring problem
  • Ensure the door is fully closed
  • Check the door switch for proper operation
  • Test the door switch wiring
  • Replace the door switch if faulty

Oven Error Codes

Error codes for Samsung ovens including heating, temperature control, sensor, and door lock issues.

Error CodeMeaningPossible CausesSolutions
C-20 / E-21 / E-22Temperature sensor error
  • Faulty temperature sensor
  • Sensor wiring problem
  • Control board malfunction
  • Disconnect the oven from power
  • Check the temperature sensor connections
  • Test the sensor with a multimeter
  • Contact Samsung customer service
C-21 / E-24Overheating detected
  • Oven temperature too high
  • Faulty temperature sensor
  • Control board error
  • Disconnect the oven from power
  • Allow the oven to cool down
  • Check the temperature sensor
  • Contact Samsung customer service
C-A1 / E-A1Ventilation damper error
  • Faulty ventilation damper
  • Damper motor problem
  • Control board malfunction
  • Disconnect the oven from power
  • Check the ventilation damper
  • Test the damper motor
  • Contact Samsung customer service
C-F0 / E-83Communication error
  • Control board communication failure
  • Wiring harness problem
  • Display board error
  • Disconnect the oven from power
  • Check wiring connections
  • Test the control board
  • Contact Samsung customer service
C-F2 / tE / TETouch key error
  • Touch key malfunction
  • Control panel error
  • Moisture on control panel
  • Press the Stop button and restart the operation
  • Clean the control panel
  • Ensure the control panel is dry
  • Contact Samsung customer service if the problem persists

Need More Help?

If you're experiencing issues with your Samsung appliance that aren't covered by these error codes, or if the solutions provided don't resolve your problem, we recommend:

  • Consulting your Samsung appliance user manual for model-specific information
  • Contacting Samsung customer service in Australia for technical support
  • Seeking assistance from a qualified appliance repair technician
  • Checking for warranty coverage if your appliance is still under warranty