Privacy Policy

The following information provides a simple overview of what happens to your personal information when you visit this website. Personal information is any information that can be used to identify you.

In accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, we inform you about the collection and processing of your personal information.

Privacy Principles:
We are committed to protecting your privacy and processing your personal information in accordance with applicable Canadian privacy laws. Our privacy practices are based on transparency, user control, reasonable security measures, and respect for privacy rights.

The organization responsible for the collection and processing of your personal information is:

whitegoodfix.org
Website: whitegoodfix.org

Contact:
Email: info@whitegoodfix.org

Privacy Commissioner:
This website complies with applicable Canadian privacy laws, including PIPEDA. If you have concerns about how we handle your personal information, you may contact the Office of the Privacy Commissioner of Canada.

Legal Basis: Personal Information Protection and Electronic Documents Act (PIPEDA), S.C. 2000, c. 5.

Server Log Files

The website provider automatically collects and stores information in server log files, which your browser automatically transmits to us. These include:

• Browser type and version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of server request
• IP address

The collection of this data is based on our legitimate interest in ensuring the security and proper functioning of our website. Connection data is stored for a maximum of 12 months.

Legal Basis: PIPEDA - Legitimate business interest for website security and functionality.

We collect and use your personal information for the following purposes:

• To provide and improve our website services
• To respond to your inquiries and questions
• To analyze website usage and improve user experience
• To comply with legal obligations
• To protect our rights and prevent fraud

Sale of Personal Information:
We do not sell your personal information to third parties. In accordance with PIPEDA and applicable Canadian privacy laws, we do not engage in the sale of personal information.

Third-Party Disclosure:
We may share your personal information with third-party service providers who assist us in operating our website, but only to the extent necessary for them to perform their services. These service providers are contractually obligated to protect your personal information in accordance with PIPEDA.

Cookies are small text files that are stored on your device. They are used to facilitate and optimize the use of our website.

In accordance with applicable Canadian privacy laws, we will obtain your consent before placing optional cookies (functional, analytical, and marketing) on your device. Essential cookies are set automatically and are necessary for the proper functioning of the website.

Cookie Consent:
You can manage your cookie preferences at any time through your browser settings or our cookie banner.

In accordance with applicable Canadian privacy laws, including PIPEDA and applicable provincial privacy legislation, you have the following rights:

• Right of Access (PIPEDA Principle 9): You have the right to know what personal information we hold about you and to access that information
• Right to Correction (PIPEDA Principle 9): You have the right to request correction of inaccurate or incomplete information
• Right to Withdraw Consent: You may withdraw your consent to the collection, use, or disclosure of your personal information at any time
• Right to Challenge Compliance: You have the right to challenge our compliance with PIPEDA principles
• Right to File a Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

Canadian Residents:
If you are a resident of Canada, you have all the rights listed above under PIPEDA and applicable provincial privacy laws. You can exercise these rights at any time.

To exercise your rights, you can contact us at any time using the contact information provided in Section 2. We will respond to your request within the timeframes required by law (typically 30 days).

Privacy Commissioner of Canada:
If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

We implement appropriate technical and organizational measures to protect your personal information from loss, destruction, alteration, unauthorized access, or unauthorized disclosure, in accordance with applicable Canadian privacy laws and industry best practices.

Breach Notification:
In accordance with PIPEDA and applicable Canadian privacy laws, if we become aware of a data breach that compromises your personal information, we will notify you and inform the appropriate authorities as required by law. We will notify affected individuals as soon as possible after we become aware of the breach.

Retention of Personal Information:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Typically, we retain contact form submissions for a maximum of 3 years from the last contact.

We reserve the right to modify this privacy policy to always comply with current legal requirements or to introduce changes to our services in the privacy policy. The new privacy policy will apply to your next visit.

Last Updated: January 18, 2026