Simpson Household Appliance Error Codes

Complete diagnostic guide for Simpson household appliances in Australia including washing machines, dryers, dishwashers, and refrigerators.

Washing Machine Error Codes

Error codes for Simpson washing machines including water inlet, drainage, heating, motor, and door lock issues.

Error CodeMeaningPossible CausesSolutions
E01Water inlet problem
  • Water tap closed or not fully open
  • Inlet hose kinked or blocked
  • Faulty inlet valve
  • Low water pressure
  • Inlet filter blocked
  • Check that the water tap is fully open
  • Inspect the inlet hose for kinks or blockages
  • Clean the inlet filter if accessible
  • Check water pressure in your home
  • Test the inlet valve and replace if faulty
  • Ensure the inlet hose is properly connected
E02Drainage problem
  • Drain filter blocked
  • Drain hose kinked or blocked
  • Faulty drain pump
  • Drain hose positioned too high
  • Blockage in drain system
  • Clean the drain filter located at the front bottom of the machine
  • Check the drain hose for kinks or blockages
  • Ensure the drain hose is positioned correctly
  • Test the drain pump and replace if faulty
  • Remove any blockages from the drain system
E03Heating problem
  • Faulty heating element
  • Heating element wiring problem
  • Control board relay issue
  • Temperature sensor malfunction
  • Check the heating element for continuity
  • Inspect wiring connections to the heating element
  • Test the control board relay
  • Replace the heating element if faulty
  • Check the temperature sensor
  • Contact a qualified technician
E04Motor problem
  • Motor overload
  • Faulty motor
  • Motor capacitor problem
  • Belt issue
  • Reduce the load size
  • Check the motor for proper operation
  • Test the motor capacitor
  • Inspect the drive belt for damage
  • Replace faulty components as needed
  • Contact a qualified technician
E05Door lock error
  • Door not properly closed
  • Faulty door lock mechanism
  • Door lock sensor malfunction
  • Electrical connection issue
  • Ensure the door is fully closed and latched
  • Check the door lock mechanism for damage
  • Test the door lock sensor
  • Inspect electrical connections to the door lock
  • Replace the door lock assembly if faulty
E06Unbalance detected
  • Uneven load distribution
  • Heavy items on one side
  • Machine not level
  • Redistribute the load evenly in the drum
  • Remove heavy items and wash separately
  • Check that the machine is level
  • Adjust the machine feet if needed
E07Water level sensor error
  • Faulty water level sensor
  • Sensor wiring problem
  • Control board error
  • Check the water level sensor connections
  • Test the sensor with a multimeter
  • Replace the sensor if faulty
  • Check the control board for error codes
E08Temperature sensor error
  • Faulty temperature sensor
  • Sensor wiring problem
  • Control board malfunction
  • Check the temperature sensor connections
  • Test the sensor with a multimeter
  • Replace the temperature sensor if faulty
  • Check the control board for error codes

Dishwasher Error Codes

Error codes for Simpson dishwashers including water inlet, drainage, heating, and filter issues.

Error CodeMeaningPossible CausesSolutions
E01Water inlet problem
  • Water tap closed or not fully open
  • Inlet hose kinked or blocked
  • Faulty inlet valve
  • Low water pressure
  • Check that the water tap is fully open
  • Inspect the inlet hose for kinks or blockages
  • Test the inlet valve and replace if faulty
  • Check water pressure in your home
  • Ensure the inlet hose is properly connected
E02Drainage problem
  • Drain hose kinked or blocked
  • Filter blocked or dirty
  • Drain pump faulty
  • Drain hose positioned incorrectly
  • Check the drain hose for kinks or blockages
  • Clean the filter in the bottom of the dishwasher
  • Ensure the drain hose is positioned correctly
  • Test the drain pump and replace if faulty
  • Remove any food particles or debris from the drain system
E03Heating problem
  • Faulty heating element
  • Heating element wiring problem
  • Control board relay issue
  • Check the heating element for continuity
  • Inspect wiring connections to the heating element
  • Test the control board relay
  • Replace the heating element if faulty
  • Contact a qualified technician
E04Temperature sensor error
  • Faulty temperature sensor
  • Sensor wiring problem
  • Control board error
  • Check the temperature sensor connections
  • Test the sensor with a multimeter
  • Replace the temperature sensor if faulty
  • Check the control board for error codes

Dryer Error Codes

Error codes for Simpson dryers including lint filter, heating element, motor, and airflow issues.

Error CodeMeaningPossible CausesSolutions
E01Lint filter full
  • Lint filter not cleaned regularly
  • Excessive lint accumulation
  • Remove the lint filter
  • Clean the lint filter thoroughly
  • Reinsert the lint filter properly
  • Clean the lint filter after each use
E02Heating element error
  • Faulty heating element
  • Heating element wiring problem
  • Thermal fuse blown
  • Check the heating element for continuity
  • Test the thermal fuse and replace if blown
  • Inspect electrical connections to the heating element
  • Replace the heating element if faulty
  • Contact a qualified technician
E03Motor error
  • Faulty motor
  • Motor capacitor problem
  • Belt issue
  • Check the motor for proper operation
  • Test the motor capacitor
  • Inspect the drive belt for damage
  • Replace faulty components as needed
  • Contact a qualified technician
E04Airflow obstruction
  • Blocked ventilation
  • Lint filter full
  • Blocked exhaust vent
  • Restricted airflow
  • Clean the lint filter thoroughly
  • Check the exhaust vent for blockages
  • Ensure proper ventilation around the dryer
  • Remove any obstructions from the airflow path
E05Overheating
  • Dryer overheating
  • Blocked ventilation
  • Thermal protection triggered
  • Allow the dryer to cool down
  • Check for blocked ventilation
  • Clean the lint filter
  • Check the exhaust vent for blockages
  • Contact a qualified technician

Refrigerator Error Codes

Error codes for Simpson refrigerators including temperature sensor and defrost system issues.

Error CodeMeaningPossible CausesSolutions
E01Refrigerator compartment temperature sensor error
  • Faulty temperature sensor
  • Sensor wiring problem
  • Control board malfunction
  • Check the temperature sensor connections
  • Test the sensor with a multimeter
  • Replace the temperature sensor if faulty
  • Check the control board for error codes
E02Freezer compartment temperature sensor error
  • Faulty temperature sensor
  • Sensor wiring problem
  • Control board malfunction
  • Check the temperature sensor connections
  • Test the sensor with a multimeter
  • Replace the temperature sensor if faulty
  • Check the control board for error codes
E03Defrost system error
  • Faulty defrost heater
  • Defrost sensor malfunction
  • Control board error
  • Check the defrost heater for continuity
  • Test the defrost sensor
  • Check the control board for error codes
  • Replace faulty components as needed
E04Compressor error
  • Compressor overload
  • Electrical connection problem
  • Faulty compressor relay
  • Allow the refrigerator to rest for 30 minutes
  • Check electrical connections to the compressor
  • Test the compressor relay
  • Contact a qualified technician

Need More Help?

If you're experiencing issues with your Simpson appliance that aren't covered by these error codes, or if the solutions provided don't resolve your problem, we recommend:

  • Consulting your Simpson appliance user manual for model-specific information
  • Contacting Simpson customer service in Australia at 13 13 49 for technical support (Monday to Friday 8:00 AM - 7:00 PM, Saturday 9:00 AM - 2:00 PM, Sunday 10:00 AM - 2:00 PM AEDT)
  • Seeking assistance from a qualified appliance repair technician
  • Checking for warranty coverage if your appliance is still under warranty